投稿時間:2023-01-13 03:24:33 RSSフィード2023-01-13 03:00 分まとめ(30件)

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AWS	AWS Machine Learning Blog	Multilingual customer support translation made easy on Salesforce Service Cloud using Amazon Translate	https://aws.amazon.com/blogs/machine-learning/multilingual-customer-support-translation-made-easy-on-salesforce-service-cloud-using-amazon-translate/	Multilingual customer support translation made easy on Salesforce Service Cloud using Amazon TranslateThis post was co authored with Mark Lott Distinguished Technical Architect Salesforce Inc Enterprises that operate globally are experiencing challenges sourcing customer support professionals with multi lingual experience This process can be cost prohibitive and difficult to scale leading many enterprises to only support English for chats Using human interpreters for translation support is expensive and infeasible since …	2023-01-12 17:51:40
AWS	AWS Machine Learning Blog	Redacting PII data at The Very Group with Amazon Comprehend	https://aws.amazon.com/blogs/machine-learning/redacting-pii-data-at-the-very-group-with-amazon-comprehend/	Redacting PII data at The Very Group with Amazon ComprehendThis is guest post by Andy Whittle Principal Platform Engineer Application amp Reliability Frameworks at The Very Group At The Very Group which operates digital retailer Very security is a top priority in handling data for millions of customers Part of how The Very Group secures and tracks business operations is through activity logging …	2023-01-12 17:46:54
Docker	dockerタグが付けられた新着投稿 - Qiita	VS Codeの拡張機能メモ	https://qiita.com/nacanaca/items/78e496f9f356d571c5a4	vscod	2023-01-13 02:09:40
Git	Gitタグが付けられた新着投稿 - Qiita	GithubにPushをしたが終わらない時の対処方法	https://qiita.com/Kazu_Project/items/230916db979e89fd90f3	github	2023-01-13 02:13:46
海外TECH	Ars Technica	FTC delays could send Microsoft and Activision back to the bargaining table	https://arstechnica.com/?p=1909516	breakup	2023-01-12 17:10:37
Apple	AppleInsider - Frontpage News	Apple will provide more transparency on App Store removals	https://appleinsider.com/articles/23/01/12/apple-will-provide-more-transparency-on-app-store-removals?utm_medium=rss	Apple will provide more transparency on App Store removalsActivist investors have called on Apple to provide more detail on App Store removals and the company has agreed ーbut only for certain disclosures Greater transparency for app removalsLed by US investor Azzad Asset Management and British activist investment platform Tulipshare almost a third of Apple shareholders back a resolution calling for more transparency into Apple s relations with foreign governments Read more	2023-01-12 17:44:56
Apple	AppleInsider - Frontpage News	Hands on with all the best Apple accessories at CES 2023	https://appleinsider.com/articles/23/01/12/hands-on-with-all-the-best-apple-accessories-at-ces-2023?utm_medium=rss	Hands on with all the best Apple accessories at CES There was a lot to see that works with your iPhone at the CES Here s what we loved Our favorites ran the gamut from smart beds bags health devices cases and much more We ll also be rounding up smart home tech and Find My gear in other dedicated pieces Read more	2023-01-12 17:15:42
Apple	AppleInsider - Frontpage News	Tim Cook shares video to mark Chinese New Year on social media	https://appleinsider.com/articles/23/01/12/tim-cook-shares-video-to-mark-chinese-new-year-on-social-media?utm_medium=rss	Tim Cook shares video to mark Chinese New Year on social mediaAs China celebrates its New Year Apple CEO Tim Cook shared a post on Weibo with a short film about a young man and his love for opera Chinese New YearCook s post shares a story that shines a light on humanity shows the power of pursuing one s passion and reminds us all of what it takes to overcome life s obstacles Read more	2023-01-12 17:19:01
Apple	AppleInsider - Frontpage News	New Microsoft 365 Basic subscription is only $20 per year	https://appleinsider.com/articles/23/01/12/new-microsoft-365-basic-subscription-is-only-24-per-year?utm_medium=rss	New Microsoft Basic subscription is only per yearA new Microsoft subscription tier has been launched bringing web and mobile versions of Word Excel and PowerPoint for a third of Microsoft s previous lowest rate Ahead of launching its Microsoft mobile app for iOS at the end of January Microsoft has announced a new Basic subscription tier It comes with less storage than the current Microsoft tiers and only with web and mobile apps rather than desktop ones but it also costs a month Annual plans for the new tier are available for Read more	2023-01-12 17:39:37
海外TECH	Engadget	Intel’s new desktop processor reaches 6GHz without overclocking	https://www.engadget.com/intel-6-ghz-processor-i-9-13900-ks-raptor-lake-175334905.html?src=rss	Intel s new desktop processor reaches GHz without overclockingIntel has just introduced a new desktop processor the Core i KS that can reach up to GHz without overclocking making it the fastest desktop processor available This is made possible by the processor s Thermal Velocity Boost feature which allows the chip to run faster when it s cool enough The i KS is an upgraded version of the i K which Intel released last fall The main differences between the two processors are that the older chip reached a maximum speed of GHz and had a lower base power of W compared to W in the new chip However the i KS has the same number of cores amount of cache MB and number of PCIe lanes as the i K In addition the new processor is compatible with Z and Z motherboards however an updated BIOS is recommended The Thermal Velocity Boost is a feature in th Gen and later Intel Core chips that lets them run faster when they re cool It does this by increasing the clock frequency by MHz when the temperature is below a threshold of degrees C However you ll need a good cooling solution to get the most out of it This release comes before the launch of AMD s Ryzen XD which is set to be released in February The Ryzen XD can reach standard speeds of GHz and has MB of D V Cache technology which allows for more cache to be added to the CPU The i KS is available starting today with a suggested starting price of	2023-01-12 17:53:34
海外TECH	Engadget	Airbus tests pilot assist that can automatically divert flights	https://www.engadget.com/airbus-dragonfly-autonomous-pilot-assist-171226854.html?src=rss	Airbus tests pilot assist that can automatically divert flightsAutonomous transportation assistance isn t limited to cars Airbus has started testing a pilot assistance feature DragonFly that could save an aircraft in an emergency The system can automatically divert a flight in an emergency It can not only pick a flight path to the best airport using factors like airspace rules and weather but communicate with air traffic control and an airline s operations center If the pilots are incapacitated the aircraft can still land safely Accordingly DragonFly can automatically land on any runway using sensors and computer vision algorithms Pilots can even get help taxiing around airports through technology that translates air traffic control s clearance into usable guidance clues in a companion app It can assist with speed control and alert pilots to obstacles Crews can spend more time getting ready for the actual flight The testing has so far been limited to one A demonstrator aircraft It could be a while yet before DragonFly reaches production and regulators like the Federal Aviation Administration in the US will need to approve its use All the same this hints at where autonomous flight systems are going Although completely self flying airliners might not arrive for a long while you could see aircraft that require little intervention even in the middle of a crisis This could also help increase flights to airports with difficult landings such New Zealand s Wellington Airport and minimize taxiing related delays	2023-01-12 17:12:26
海外TECH	Engadget	HBO Max is increasing the price of its ad-free plan for the first time	https://www.engadget.com/hbo-max-price-increase-ad-free-170242563.html?src=rss	HBO Max is increasing the price of its ad free plan for the first timeWarner Bros Discovery is increasing the price of an HBO Max subscription for the first time As of today new users on the ad free plan will pay per month Existing subscribers who are currently paying per month will have to pony up an extra buck starting on their next billing cycle but not before February th “This price increase of one dollar will allow us to continue to invest in providing even more culture defining programming and improving our customer experience for all users WBD told Variety nbsp in a statement It s not clear whether the price of the ad supported plan is going up That currently costs per month HBO Max debuted in May so it has gone almost three years without a price increase WBD is planning to merge HBO Max and Discovery this spring so the timing of the price hike is intriguing given that the company hasn t indicated how much the combined service will cost or even the name of it A report last month suggested that the fused streaming service may simply be called Max In the meantime subscribers might be forgiven for feeling aggrieved about the price increase Since WarnerMedia and Discovery merged to create WBD last year the company has been slashing costs at HBO Max It has canceledsomeprojects removedtitlesit owns from the platform and canned unreleased exclusive movies in favor of tax writeoffs Despite adding more recent shows films and other content to the platform in recent months there s a case to be made that WBD is charging more for less	2023-01-12 17:02:42
金融	RSS FILE - 日本証券業協会	協会員の異動状況等	https://www.jsda.or.jp/kyoukaiin/kyoukaiin/kanyuu/index.html	異動	2023-01-12 18:41:00
ニュース	BBC News - Home	Blue singer Lee Ryan guilty of racially aggravated assault	https://www.bbc.co.uk/news/uk-england-london-64250580?at_medium=RSS&at_campaign=KARANGA	airport	2023-01-12 17:12:56
ニュース	BBC News - Home	Heavy rain causes floods and travel chaos across UK	https://www.bbc.co.uk/news/uk-64253800?at_medium=RSS&at_campaign=KARANGA	ireland	2023-01-12 17:42:55
ニュース	BBC News - Home	Huge rare earth metals discovery in Arctic Sweden	https://www.bbc.co.uk/news/world-europe-64253708?at_medium=RSS&at_campaign=KARANGA	china	2023-01-12 17:41:08
ニュース	BBC News - Home	Masters 2023: Ronnie O'Sullivan knocked out by Mark Williams	https://www.bbc.co.uk/sport/snooker/64251966?at_medium=RSS&at_campaign=KARANGA	Masters Ronnie O x Sullivan knocked out by Mark WilliamsSeven time champion Ronnie O Sullivan is knocked out in the quarter finals of the Masters beaten by Mark Williams in a thrilling contest	2023-01-12 17:38:56
ビジネス	ダイヤモンド・オンライン - 新着記事	【キノコはすごい】地中に広がる「菌類ネットワーク」の驚くべき世界 - マザーツリー	https://diamond.jp/articles/-/315801	【キノコはすごい】地中に広がる「菌類ネットワーク」の驚くべき世界マザーツリー森林は「インターネット」であり、菌類がつくる「巨大な脳」だったー。	2023-01-13 03:00:00
ビジネス	ダイヤモンド・オンライン - 新着記事	【医学的エビデンスでわかる】毎日のご飯は「白米・玄米・雑穀米」のどれがベストか？ - 医師が教える　子どもの食事　50の基本	https://diamond.jp/articles/-/315761	食材	2023-01-13 02:55:00
ビジネス	ダイヤモンド・オンライン - 新着記事	「トンガ王国ってどんな国？」2分で学ぶ国際社会 - 読むだけで世界地図が頭に入る本	https://diamond.jp/articles/-/315310		2023-01-13 02:50:00
ビジネス	ダイヤモンド・オンライン - 新着記事	ひとりっ子の成長には「一人の時間」が非常に重要な理由 - ひとりっ子の学力の伸ばし方	https://diamond.jp/articles/-/315670	自己肯定感	2023-01-13 02:45:00
ビジネス	ダイヤモンド・オンライン - 新着記事	「何歳になっても老け込まない人」のたった一つの習慣とは？ - アジャイル仕事術	https://diamond.jp/articles/-/315875		2023-01-13 02:40:00
ビジネス	ダイヤモンド・オンライン - 新着記事	「いるだけで空気を良くする人」がやっていることベスト1 - 1秒で答えをつくる力 お笑い芸人が学ぶ「切り返し」のプロになる48の技術	https://diamond.jp/articles/-/315890		2023-01-13 02:35:00
ビジネス	ダイヤモンド・オンライン - 新着記事	【神様】は見ている。運がいい人、お金持ちの人は使わない、金運の神様に嫌われる財布ベスト3 - 旬のカレンダー	https://diamond.jp/articles/-/315951	【神様】は見ている。	2023-01-13 02:30:00
ビジネス	ダイヤモンド・オンライン - 新着記事	驚きの事実…買った本の70％は一度も開かれず、95％は読み切れていない！【書籍オンライン編集部セレクション】 - 世界一わかりやすい読書の授業　齋藤孝	https://diamond.jp/articles/-/315600		2023-01-13 02:25:00
ビジネス	ダイヤモンド・オンライン - 新着記事	ホテルで「超リラックス」するテクニック - 逆転合格90日プログラム	https://diamond.jp/articles/-/315953	逆転	2023-01-13 02:20:00
ビジネス	ダイヤモンド・オンライン - 新着記事	世界の知性が教える「科学が得意な人」と「苦手な人」…日常生活における決定的な差とは？ - 超圧縮 地球生物全史	https://diamond.jp/articles/-/315928	「地球の誕生」から「サピエンスの絶滅、生命の絶滅」まで全歴史を一冊に凝縮した『超圧縮地球生物全史』は、その奇跡の物語を描き出す。	2023-01-13 02:15:00
ビジネス	ダイヤモンド・オンライン - 新着記事	【精神科医が教える】 自分の子どもがイジメにあって不登校に…親はどう対処すればいいのか？ - 精神科医Tomyが教える 心の執着の手放し方	https://diamond.jp/articles/-/315376	【精神科医が教える】自分の子どもがイジメにあって不登校に…親はどう対処すればいいのか精神科医Tomyが教える心の執着の手放し方誰しも悩みや不安は尽きない。	2023-01-13 02:10:00
ビジネス	ダイヤモンド・オンライン - 新着記事	空気回収でCO2除去、スタートアップが業界初 - WSJ発	https://diamond.jp/articles/-/316082	除去	2023-01-13 02:03:00
GCP	Cloud Blog	Changing the customer experience with Contact Center AI: Look back and look forward	https://cloud.google.com/blog/products/ai-machine-learning/google-cloud-ccai-2022-retrospective-and-2023-preview/	Changing the customer experience with Contact Center AI Look back and look forwardWe meet daily with contact center owners and customer experience CX execs across all industries geographies and business sizes Looking back at these conversations it s crystal clear that was a high stakes year for call centers with three primary challenges trending across all customers and continuing in Many organizations feel pressure to rapidly scale up their call center operations in response to macroeconomic changes Uncertain conditions are forcing Contact Centers to be ever more cost effective and to find ways to generate revenue for the business End users areincreasingly demandingandless forgivingwhen it comes to CX Users have a choice and they expect brands to meet them where they are with superior experiences Connecting with customers where they engage is one of the key components of superior CXーcustomers should not have to go through elaborate processes or unhelpful phone trees to get help but should rather have service available quickly and easily in their preferred channels Consumers demand more intimate ways of connecting with brands and Conversational AI can create that critical interaction medium  Organizations understand that AI can help address these challenges However many business leaders remain unsure how to successfully make the journey A growing number of offerings are on the market but many don t deliver on their promise with long and expensive integration requirements and unpredictable and underwhelming outcomes Helping our customers successfully address these challenges and opportunities was one of our top priorities last year and will continue to be a significant focus in coming months In this blog post we ll review our Contact Center AI CCAI news from last year as a primer for  Looking back Why was a big year for Contact Center AIIn we increased our strategic investment in CCAI including expanding it to include a comprehensive end to end contact center solution suite that is user first AI first and cloud first We launched Contact Center AI Platform our Contact Center as a Service CCaaS offering as part of the CCAI product suite that offers a modern turnkey solution designed with user first AI first and cloud first design During Google Cloud Next we shared lots of great content on how organizations can use CCAI to improve customer experiences including these breakout sessions Delight customers in every interaction with Contact Center AIPower new voice enabled interfaces with applications with Google Cloud s speech solutionsWe also got a chance to hear how customers are using CCAI to better reach their own customers including Wells Fargo and TIAA We partnered with CDW to discuss Providing Better Customer Experiences and with Quantiphi in a webinar called “Elevating the Banking Experience with CCAI Platform Just recently our customer Segra shared their success story Through these customer interactions three key priorities have surfaced as we look forward to Elevate the customer experience bring new forms of AI to drive new automation and accelerate time to value Looking forward Elevate CX integrate new forms of AI accelerate time to value  User first Meet them where they are with elevated Customer Experience As we have learned users expect that brands meet them where they are and on their own terms and expectations To do that brands must integrate with and adopt the latest user centric technologies and product best practices from consumer mobile and web apps Enterprise BC can t exist anymore in a parallel world of different and often inferior user experience Google has over years of experience in building such consumer experiences with multiple products successfully serving billions of users Bringing these capabilities and experiences from our consumer products and research teams to our cloud offerings was a key component for our product offerings in and is a big part of our key investments in Moreover a vast majority of CX user journeys start with a query on Google Search or YouTube Connecting with the users at that point even before they reach out directly to the contact center is a win win saving money for the brand and delivering immediate value to the user By focusing on the user we created a superior  integrated omnichannel experience AI first and cloud first Quality contact center growth depends on transforming to modern Cloud AI solutions For contact centers to evolve they need to transform from cost centers to revenue generators That requires modern Cloud and AI solutions Conversational data spans across all parts of the contact center opening new ways to generate value Cloud capabilities of privacy security and scale can enable personalized CX across channels enabling key omnichannel experiences From a study by McKinsey “Cross channel integration and migration issues continue to hamper progress For example percent of survey respondents report that their organizations have built digital platforms but only percent report that those platforms are fully scaled and adopted by customers Only percent of digital platforms are highly integrated and for most organizations only percent of digital contacts are unassisted Traditional telephony technologies are becoming commoditized and struggle to keep up with ever more complex rule based systems Leaders in applicative AI and Cloud technology are stepping up as the new partners for brands who understand they need to take the leap to the next generation CX solutions    Accelerating time to value while future proofing investments with predictable and measurable valueReducing upfront implementation investment and accelerating time to value can be a challenge for contact center solutions Scaling Cloud and AI can provide a faster path advanced conversational AI can help address these challenges Let s look at three examples Out of the Box OOTB integrated transcription chat and voice summarization and topic modeling ーThis saves customers money by reducing agent handling time for every chat and call as well as providing valuable insights that can be used for quality management contact center optimization and automation agent and user churn prediction business insights and revenue opportunities AI based chat and voice calls steering paired with info seeking virtual agents ーTogether these deliver higher Customer Satisfaction at scale while reducing cost  by significantly reducing waiting queues and being routed to the wrong agent as well as automating away total handling time Reduced time to full automation ーReduce the complexity of conversation modeling prebuilt components and APIs for shorter time to value and more predictable outcomes and metrics driven ML Dev amp QA tools and playbooks With these new capabilities our customers can now see results as soon as they implement CCAI We re excited to get our customers to where they want to be faster And there you have it a quick overview of CCAI and its progress in and what s coming in For more details check out the documentation or our CCAI solutions page Related ArticleGoogle Cloud expands CCAI and DocAI solutions to accelerate time to valueGoogle Cloud deepens customer understanding with Contact Center AI Insights and transforms contract management with Contract DocAIRead Article	2023-01-12 17:30:00