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海外TECH	Engadget	Slack has been using data from your chats to train its machine learning models	https://www.engadget.com/yuck-slack-has-been-scanning-your-messages-to-train-its-ai-models-181918245.html?src=rss	Slack trains machine learning models on user messages files and other content without explicit permission The training is opt out meaning your private data will be leeched by default Making matters worse you ll have to ask your organization s Slack admin human resources IT etc to email the company to ask it to stop You can t do it yourself Welcome to the dark side of the new AI training data gold rush Corey Quinn an executive at DuckBill Group spotted the policy in a blurb in Slack s Privacy Principles and posted about it on X via PCMag The section reads emphasis ours To develop AI ML models our systems analyze Customer Data e g messages content and files submitted to Slack as well as Other Information including usage information as defined in our Privacy Policy and in your customer agreement In response to concerns over the practice Slack published a blog post on Friday evening to clarify how its customers data is used According to the company customer data is not used to train any of Slack s generative AI products ーwhich it relies on third party LLMs for ーbut is fed to its machine learning models for products like channel and emoji recommendations and search results For those applications the post says Slack s traditional ML models use de identified aggregate data and do not access message content in DMs private channels or public channels That data may include things like message timestamps and the number of interactions between users nbsp A Salesforce spokesperson reiterated this in a statement to Engadget also saying that we do not build or train these models in such a way that they could learn memorize or be able to reproduce customer data I m sorry Slack you re doing fucking WHAT with user DMs messages files etc I m positive I m not reading this correctly pic twitter com ORZNSRxCーCorey Quinn QuinnyPig May The opt out process requires you to do all the work to protect your data According to the privacy notice To opt out please have your Org or Workspace Owners or Primary Owner contact our Customer Experience team at feedback slack com with your Workspace Org URL and the subject line Slack Global model opt out request We will process your request and respond once the opt out has been completed The company replied to Quinn s message on X To clarify Slack has platform level machine learning models for things like channel and emoji recommendations and search results And yes customers can exclude their data from helping train those non generative ML models How long ago the Salesforce owned company snuck the tidbit into its terms is unclear It s misleading at best to say customers can opt out when customers doesn t include employees working within an organization They have to ask whoever handles Slack access at their business to do that ーand I hope they will oblige Inconsistencies in Slack s privacy policies add to the confusion One section states When developing Al ML models or otherwise analyzing Customer Data Slack can t access the underlying content We have various technical measures preventing this from occurring However the machine learning model training policy seemingly contradicts this statement leaving plenty of room for confusion nbsp In addition Slack s webpage marketing its premium generative AI tools reads Work without worry Your data is your data We don t use it to train Slack AI Everything runs on Slack s secure infrastructure meeting the same compliance standards as Slack itself In this case the company is speaking of its premium generative AI tools separate from the machine learning models it s training on without explicit permission However as PCMag notes implying that all of your data is safe from AI training is at best a highly misleading statement when the company apparently gets to pick and choose which AI models that statement covers Update May PM ET This story has been updated to include new information from Slack which published a blog post explaining its practices in response to the community s concerns nbsp Update May PM ET This story and headline have been updated to reflect additional context provided by Slack about how it uses customer data This article originally appeared on Engadget at	2024-05-19 16:42:28